Privacy policy

Privacy Policy for Tomato Deliverz

Last updated: October 17, 2025

Welcome to Tomato Deliverz (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services (collectively, the “Service”).

By using Tomato Deliverz, you agree to the terms described in this Privacy Policy.


1. Information We Collect

a. Personal Information

When you register or use our services, we may collect the following:

  • Name

  • Email address

  • Mobile number

  • Delivery address

  • Payment information (handled securely by third-party payment gateways)

b. Device and Usage Information

We may collect:

  • Device type and model

  • Operating system version

  • App version and usage logs

  • Crash reports and performance data

c. Location Information

With your permission, we may access your device’s location to:

  • Show restaurants near you

  • Enable accurate order delivery and tracking

You can disable location access anytime from your device settings.


2. How We Use Your Information

We use your data to:

  • Create and manage your account

  • Process and deliver your food orders

  • Communicate order status and offers

  • Provide customer support

  • Improve app performance and user experience


3. Data Sharing

We do not sell or rent your personal information.
Your information may be shared only with:

  • Delivery partners, to fulfill your orders

  • Restaurants, for order preparation

  • Payment processors, for secure transactions

  • Service providers, who help operate our app (e.g., analytics, notifications)

All third parties are required to follow confidentiality and data protection standards.


4. Data Security

We use encryption, secure servers, and restricted access controls to protect your personal data. However, no system is entirely foolproof — please use our services responsibly.


5. Your Rights

You can:

  • Access and update your personal details

  • Delete your account and associated data

  • Withdraw consent for marketing communication

To make a request, contact us at support@tomatodeliverz.com.


6. Children’s Privacy

Tomato Deliverz is not intended for users under 13 years of age. We do not knowingly collect data from children.


7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the app or on our website. Continued use of our app indicates acceptance of any updates.


8. Contact Us

If you have questions about this Privacy Policy, please contact us:

📧 Email: support@tomatodeliverz.com
🏢 Company: Chakra App Studio